Shipping policy

We ship with Postnord, Bring and DHL Express shipping. 

Duties & Taxes (US and UK)

For customers in the United States and the United Kingdom:

From February 18th, 2026, orders will be shipped without duties and import taxes prepaid.

This means the product price shown in our webshop is lower because customs charges are not included. Instead, duties and taxes are charged locally when the parcel arrives in your country. You will receive a customs invoice from the carrier before delivery or at pickup.

The total cost of your order remains approximately the same — it is simply divided differently, with customs handled directly in your country instead of prepaid by us.

As a small independent brand producing in small batches in Norway, prepaying all international duties has become increasingly demanding for us. We truly appreciate your understanding and your support of slow production and natural fibres <3 

For all other countries
Duties and import taxes are included in the price. You will not be charged additional customs fees upon delivery.


Shipping

Norway
Shipping with Postnord 100 NOK
Shipping with Bring 150 NOK
Delivery normally takes 2–5 working days
Always with tracking

Europe
DHL Express
Standard shipping cost is 20 €
Delivery normally takes 2-5 working days once the package is sent from our warehouse.
Always with tracking

International orders
DHL Express
Standard shipping cost is 25 $
Delivery normally takes 2-5 working days once the package is sent from our warehouse.
Always with tracking 

As soon as the parcel has been shipped you will receive a message from DHL with information about tracking and delivery.

European orders will usually be delivered within 2-3 days from the day you received your shipping confirmation. International orders will usually be delivered within 3-5 days from the day you received your shipping confirmation. Orders are not shipped or delivered on weekends or holidays. If a delivery suffers a delay or an item happens to be out of stock, you will be informed by e-mail as quickly as possible.

The expected delivery and return processing time is slightly longer than normal around holidays. This is our busiest season with high demands. Thank you for your patience!

Any questions you might have concerned your delivery can be directed to our customer service.

If you do not collect the package and costs are incurred as a result, you are liable for any additional costs associated with the return shipment.

Any questions?
Please contact us at support@mooknit.com